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Shop Policy

 Customer services

For any further information, questions, exercise of the right of withdrawal, warranty, we ask of the customers to contact our Customer Services through this email:

Article 9 - Intellectual property

All texts, comments, articles, illustrations and images reproduced on the websites of Europa distribution (this includes and are reserved under copyright as well as under Intellectual Property for the whole world. In this regard, in accordance with legal provisions in force of the Code de la Propriété Intellectuelle (French Code of Intellectual Property), only a use for private purposes is allowed, provided that there are no different or more restrictive provisions in the abovementioned code for such purposes. Any other uses constitutes counterfeit and is sanctioned under Intellectual Property unless prior authorization from Europa distribution/ Nowak Nicolas. Any reproduction be it total or partial of the catalog of  Europa distribution/ Nowak Nicolas is strictly prohibited. All rights reserved.

Europa distribution/ Nowak Nicolas provides a revocable, nonexclusive, limited right to create a hyperlink directing to the homepage of the website as long as the link and content to which it is attached does not describe Europa distribution/ Nowak Nicolas its affiliates, or elements belonging to the abovementioned in a misleading, false, derogatory or offensive way.

Article 10 - Liability

The products sold on our e-shop conform to the French legislation. It is the customer's duty to verify with the local authorities of his country the possibilities of importing or using the products or services that they plan to order.

Photographs and texts, illustrating the products and audio recordings and their lyrics are carefully checked before being put on line. Variations between the descriptions and products as well as errors within the texts or photographs are possible, Europa distribution/ Nowak Nicolas cannot be held liable for these.

Europa distribution/ Nowak Nicolas cannot be held liable for the nonfulfillment or defective completion of the contract concluded in the case these would be attributable to the customer, to unpredictable or insurmountable occurrence due to a third party or to an act of god.

Europa distribution/ Nowak Nicolas cannot be held liable for any damages be them direct or indirect, issuing from the abovementioned risks.

Article 11 - Applicable law & litigation

This contract is subject to French Law and formally written in French language. In case of litigations, the French courts will be only qualified. This text is a translation of these 'Conditions Générales de Ventes' made in a purpose of information. The French text is the only authentic and liable version.

Article 12 - Personnal data

Personal data and information concerning the customer are required to manage the customer's order and for our commercial exchanges. These may be transferred to companies that contribute to these relations, such as those responsible for the completion of orders, their management, processing and payment. These are stored for security purposes, to comply with the legal and regulatory requirement as well as to enable us to enhance and customize the services we offer and the information we send to the customers.

In accordance to the legal provisions in force and to the Loi Informatique et Libertés du 6 Janvier 1978 (French Law enacted on the 6th of January 1978 concerning information technology, files, data and freedoms) customers hold a right to access, rectify and oppose their personal data. In order to do so, Europa distribution/ Nowak Nicolas asks of the customers to fill in the form that is accessible on the FAQ of our website or through post mail at Europa distribution/ Nowak Nicolas  Chemin des banlenes, 30600 Vauvert, France, by indicating name, e-mail address, postal address of the concerned account of the e-shop. In accordance to the legal provisions in force, this request must be signed, a copy of ID bearing the concerned person's signature and the postal address for return have to be joined with the file. An answer will be sent within 2 months following the reception of the request.

According to the choices the customer made during the creation process or modification of his account, they are likely to receive offers from our society, as well as from companies and brands of the Europa distribution/ Nowak Nicolas as mentioned during the creation of your account. Customers that want to may unsubscribe from our newsletter by going on the section 'My Account', then 'Newsletter Subscriptions' where they have to uncheck the selection 'Subscribe to the e-shop newsletter' for the e-shop's newsletter.

Our website is conceived to be particularly sensitive to the needs of our customers. This is why we use cookies. These are designed to signal your visit on our site. Cookies are only used by Europa distribution/ Nowak Nicolas in a way that enables us to improve the personalized service we offer to our customers.

Payment methods

• Cartes bancaires

• Paiements hors ligne

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